Eli Goldratt wrote “Tell me how you measure me and I will tell you how I behave. If you measure me in an illogical way…do not complain about illogical behavior.” People will take actions based on how they believe they are being measured and managers get what they measure. I’ve written on the topic of measurements and their impact on the behaviors that drive performance here. I’ve discussed the dilemma between managing the expenses of an organization and achieving the goal of the organization. In a project management context, there is tension between holding down costs, maintaining the schedule, and … Read More![]()
