I’m continuing my series on the Achieving Top Performance: 7 lessons learned in a Disaster, an elaboration on the work we did during the Gulf oil spill. This week covers the final lesson, communications. In my last blog post, I wrote a little about the performance standards. This post continues that discussion and I’ll get into the communication and feedback process of those standards. As an organization grows or changes, so does the complexity of managing the performance and processes. Unfortunately many organizations’ communication and performance management processes suffer from one of two conditions as a consequence: underdeveloped and fragmented … Read More![]()
