Continuous Improvement (CI) organizations must be profit centers, not cost centers. Too often, these organizations are established with little thought as to how they will function with the rest of the organization. As a result, the CI organization goes about aimlessly “improving”, with no bottom line results from their effort. No results = no buy-in. No buy-in = resistance to change. Resistance to change reinforces the lack of results. Without any real results for their effort, people become discouraged. If the cycle is not broken, the improvement initiative fails and management moves on to the next “thing”. People become even … Read More![]()
