So you’ve been hit by the economic crisis, eh? Demand has softened up a bit, sales are uncertain. You’re wondering what you’re going to to do with all that extra capacity. You don’t want to lay anyone off, but if sales don’t pick up, you can’t stay solvent. Here are some things you can do to avoid layoffs while keeping the wheels on and position yourself for the recovery. Focus on customer service. I’m not talking about being nicer, I’m talking about the basics of performance. The number one reason that customers change suppliers is because of reliability issues. Not … Read More![]()
